Refund policy

This site, McClelland Barclay.ca, sells new books and vintage (pre-owned) items. The book, McClelland Barclay: Painter of Beautiful Women and More, is new and unused (published in 2021.)

For each vintage (pre-owned) item, a description and a condition report are provided. Visit our page with more details about vintage conditions. Please read these before you make your purchase. We welcome any questions that you might have about any item in our inventory; contact us at: hello@mcclellandbarclay.ca.

All sales are final, and returns are not accepted.

Exceptions and issues
Although all sales are final, if you have received the wrong item, contact us immediately so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@mcclellandbarclay.ca.